Privacy Policy
Your privacy is important to us at PrairieWoodStudio
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance website performance and understand how clients locate our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.
We also use information to improve our services and the website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
PrairieWoodStudio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
We keep personal data in secure systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data in transit to safeguard information as it moves between your browser and our infrastructure.
Limited Access
Access to customer data is limited to staff who require it to deliver services.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights regarding your personal data. In accordance with applicable laws, you may be entitled to view, amend, erase, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as mandated by applicable law.
Data Retention
We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention times vary based on the data type and its collection purpose.
Typical Retention Periods:
- Customer contact and order details: roughly three years after last service interaction
- Payment transaction records: about seven years for tax and accounting needs
- Website analytics data: around two years for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or about two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and to gain insight into how visitors engage with our pages. Cookies help us remember your preferences and evaluate site performance.
You can manage cookie options via your browser settings. However, turning off certain cookies may impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only PrairieWoodStudio and its site. We are not accountable for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party sites you access through links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When major updates occur, we'll update the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
PrairieWoodStudio Privacy Team
Floral Street, London
London, United Kingdom WC2E 9LT
Email: info@prairiewoodstudio.bond
Phone: +44 20 7946 0999
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.